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Case Study: IT Maturity Assessment

IT Consulting User Interface

Client

A growing company in energy industry in Romania with 7 office and manufacturing locations across the country and over 500 employees.

Challenge

The client recognized the need to modernize their IT infrastructure to support future growth. However, they lacked a clear understanding of their current IT maturity level and the areas requiring improvement. They sought a comprehensive assessment to identify gaps and develop a strategic roadmap for IT optimization.

Solution

Our firm was engaged to conduct a thorough IT maturity assessment. We implemented a structured methodology designed to evaluate client’s IT capabilities across critical areas. We decided to use a proprietary approach to the assessment tailor-made for the client’s needs rather than one of the existing industry framework, as depicted below.

Our IT Maturity Assessment Methodology high-level approach:

Planning & Scoping: We collaboratively defined the assessment scope with key stakeholders, focusing on areas most critical to business objectives.

Data Collection & Analysis: We employed a multi-layers data collection approach via interviews, in-depth data analysis, documentation review and surveys.

Maturity Model Framework: Given the size and existing landscape, we decided to use a simplified maturity model framework based on the CMMI framework.

Gap Analysis & Recommendations: We compared the assessed maturity levels against industry best practices and desired future state and provided a comprehensive set of recommendations.

Reporting & Communication: A clear communication plan was agreed at the beginning of the project to share regular updates and, at the end, a detailed report was presented to key stakeholders, outlining the assessment findings, maturity levels, identified gaps, and actionable recommendations.

Impact

Following the IT maturity assessment, our client benefited from:

Clear Visibility: A comprehensive understanding of their current IT landscape, its strengths, and weaknesses.

Data-Driven Decisions: Actionable recommendations based on an objective assessment and industry best practices.

Strategic Roadmap: A prioritized plan for IT improvement initiatives to achieve their desired future state.

Ongoing Support

We continue to partner with our client by providing ongoing support in implementing the recommended improvements. We assist with vendor selection, project management, and change management strategies to ensure successful IT transformation.

IT Assessment Framework
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